At BAUWAA, we believe in offering simple, affordable, and hassle-free shipping services. We work exclusively with trusted courier partners to ensure that your products reach you quickly and in perfect condition. Should you face any issues, our friendly customer support team is always here to assist you. Sit back, relax, and let us handle the shipping process for you.

Order Tracking

We are committed to ensuring timely and transparent delivery of your products.

• You can easily track your order by visiting our Order Tracking Page (link to be added for bauwaa.in).
• For any shipping-related guidance or concerns, please contact us at +91 99870 12440 (replace with your helpline number) or email us at info@bauwaa.in.

National Shipping

• Free Shipping: Orders of ₹699 or more qualify for free national shipping.
• Shipping Charges:
  • Orders between ₹500–₹699 → Delivery charge of ₹50.
  • Orders below ₹500 → Delivery charge of ₹100.
• Cash on Delivery (COD) is available only for orders between ₹500 and ₹1,500.

Payment Technicalities

If your account has been debited but your order status shows pending payment or payment failed, please contact us immediately at info@bauwaa.in or use our chat support on the website.

Cancellation / Modification

• Once an order has been dispatched or shipped, it cannot be cancelled or modified.
• If you need to cancel or change your order, please contact us before it is shipped.

Shipping & Delivery Timelines

We collaborate with reliable courier partners to ensure prompt and secure delivery.

• Orders are typically processed and shipped within 1–3 business days of confirmation.
• Metro Cities: Delivery within 3–7 business days.
• Non-Metro Cities: Delivery within 5–12 business days.
• Remote Areas: Delivery timelines may be longer depending on the courier serviceability.
• Custom Orders, Special Orders, or Pre-orders may have different timelines (details will be provided in the product description).

✅ In summary: At BAUWAA, we make sure your orders are shipped fast, tracked easily, and delivered safely to your doorstep.