Introduction

BAUWAA (“we”, “us”, “our”) values the trust you place in us and is committed to protecting your privacy with the highest standards of security and transparency. We understand that your personal information (“information”) is sensitive and that you have rights over how it is collected, used, and shared.

This Privacy Policy explains:

• The information we collect from you
• How and why we use it
• The circumstances in which we may share it

By using our website (bauwaa.in) and consenting to this Privacy Policy, you agree to the collection, usage, and transfer of your information as described below. If you do not agree, we advise you to discontinue the use of our website.

BAUWAA may update this Privacy Policy from time to time, and changes will be posted on our website. Please check back periodically to stay informed.

This Privacy Policy should be read together with our Terms & Conditions of Use. It is published in accordance with the Information Technology Act, 2000.

Information We Collect and How We Use It

When you interact with bauwaa.in, we may collect and securely store certain personal details such as:

• Name
• Email address
• Phone number
• Delivery/billing address
• Order details

Providing this information is voluntary, but some details are necessary to deliver our products and services.

We may use your information for the following purposes:

• Processing and fulfilling your orders, including shipping and delivery.
• Communicating with you about your orders, offers, promotions, and new product launches.
• Enhancing your shopping experience by personalizing content and services.
• Addressing queries, complaints, and providing customer support.
• Sending updates, newsletters, and promotional messages (you may opt out anytime).
• Conducting marketing, research, analytics, and demographic studies to improve our services.
• Complying with legal obligations and responding to lawful requests by authorities.

If you choose not to provide certain information, you may not be able to access all features of our website.

Sharing of Information

We may share your information only in the following circumstances:

• Legal Compliance: With law enforcement or regulatory authorities as required by law.
• Group & Affiliates: With our group companies or affiliates to improve your experience.
• Service Providers: With trusted third parties who perform services on our behalf (e.g., delivery partners, payment gateways).
• Advisors: With legal, financial, or business advisors in connection with business operations.
• Business Transactions: In case of a merger, acquisition, or corporate restructuring, your information may be transferred.

We do not sell your personal data to any third party.

Security Practices

We use industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. These measures are in compliance with applicable laws and regulations.

Links to Other Websites

Our website may contain links to external sites. Please note that BAUWAA is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies when visiting them.

Updates to This Policy

This Privacy Policy may be revised from time to time. Any updates will be posted on bauwaa.in, and continued use of our services after changes indicates your acceptance of the updated policy.

📌 In summary: Your information is safe with BAUWAA. We use it only to serve you better, personalize your experience, and comply with legal requirements.